All Doors

Date last updated: November 11, 2019

All Doors, owned and operated by Solid Access Technologies LLC is committed to the protection of your private information. As such, we follow adhere to the requirements of the Bank Secrecy Act, the California Consumer Privacy Act (CCPA), the Fair Credit Reporting Act (FCRA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). Additionally, we abide by the requirements of the European Union General Data Protection Regulation (GDPR), as well as other relevant rules, regulations and laws, in order to secure and protect your private information.

1. How should I read this Privacy Policy?

This Privacy Policy will answer the important questions about how we collect, use and store information about you. In case you have any other questions or find any part of this Privacy Policy unclear, our Data Protection Officer is available to assist you as described in Section 11 of this Privacy Policy. Please note that any form of the word ‘we’ in this Privacy Policy stands for Solid Access Technologies LLC, as specified in Section 2 of this Privacy Policy.

2. Who is responsible for protecting my information?

Solid Access Technologies LLC, owner of GoTo Crypto, is responsible for protecting your private data and information.
Our e-mail address is: [email protected]

3. Why and which information do you collect about me?

We only collect, use and store information that is necessary to:

  • provide you with GoTo Crypto virtual currency transfers and payment processing services
  • conduct the day-to-day operation and maintenance of accounts and services
  • collect information about currency amounts owed by users
  • collect information about markets and design and improves services
  • process requests for information
  • comply with regulatory and legal obligations, including but not limited to warrants, subpoenas, and court orders
  • meet government tax reporting requirements
  • investigate suspicious activity
  • implement anti-money laundering (AML) measures and combat the financing of terrorism
  • assist in restoring user wallets
  • understand the needs of customers
  • send users information on services or other related products of GoTo Crypto
  • submit responses to your inquiries
  • ensure security of GoTo Crypto’s website
  • manage and continuously improve our website and services for you as a user
  • to protect Solid Access Technologies LLC’s rights and property

We also collect any personal information that is provided when you apply for, open or maintain an account with GoTo Crypto as a user. This information includes applications and forms you fill out, as well as discussions with GoTo Crypto representatives, such as your name, date of birth, as well as information regarding transactions, account activity and history and account balances.
You can find more detailed information in the table enclosed in this Privacy Policy.

4. Do you use cookies?

Yes. We use cookies as described in our  Cookie Policy. Cookies do not contain personal information about you. Solid Access Technologies LLC will not store personal information via cookies. Users have personal control over cookies and can delete, refuse and accept cookies, although by doing so, the user’s experience may be adversely affected.

5. Which information I have to provide you with and why?

You have to provide us with the information which we need to provide you with the virtual currency purchasing and payment processing collection services. In the event you do not provide us with this information, we will not be able to provide all offered services. You may find more detailed information in the table enclosed in this Privacy Policy.

6. Where do you get my information from?

We obtain your information from:

  • You
  • Blockchains of Bitcoin, Ethereum and other cryptocurrencies
  • Google
  • Third Party Data Providers

You can find more detailed information in the table enclosed to this Privacy Policy. For more detailed information please refer to the table enclosed to this Privacy Policy.

7. With whom do you share my information?

We share the information about you with the following entities only where needed for the reasons listed under the Answer 3 above and permitted by applicable laws.

  • Amazon Web Services, Inc. (USA)
  • Cloudflare, Inc. (USA)
  • Facebook, Inc. (USA)
  • Google LLC (USA)
  • LinkedIn Corporation
  • Mailgun Technologies, Inc. (USA)
  • Reddit, Inc. (USA)
  • Slack Technologies, Inc. (USA)
  • Twitter, Inc.
  • Zendesk, Inc. (USA)
  • FPG, Inc. (USA)
  • AgileBits, Inc. (Canada, which is  considered by European Commission as safe in terms of data protection)
  • ShapeShift AG (Switzerland, which is  considered by European Commission as safe in terms of data protection)
  • SimplexCC Ltd. (Israel, which is  considered by European Commission as safe in terms of data protection)

8. How long you will keep information about me?

We will store your information for 5 years after termination of your account, unless the enclosed table permits otherwise. If your data may legally be disposed of prior to then, you will be notified.

OR

Personal data will be stored for the duration of your use of the site within the legal guidelines in the table in this policy. If you do not utilize GoTo Crypto for 90-120 days, we may dispose of your data after 3 years.

9. What can I do about my information at your company?

If you wish to do any of the following, please contact our Data Protection Officer as described in Part 11.

  • Request that we share with you information we have about you
  • Request that we correct information that we have about you
  • Request that we delete your information
  • Request that were strict use or deletion of your information
  • Object to the collection, use and storage of your information at our company
  • Request that we export your data to you or transfer it to other companies
  • Withdraw any consent you gave to us

To file an inquiry or a complaint, please contact our Data Protection Officer as described in Part 11. Please note that these rights are subject to conditions and exemptions established by law as well as the procedures we will be following in order to assist you.

10. How can your Data Protection Officer help me?

If you have any questions, comments or complaints regarding how we collect, use and/or store information about you, GoTo Crypto has a Data Protection Officer to assist you. If you have any questions about this policy or how we handle your personal information, please contact our Data Protection Officer:

[email protected]
Solid Access Technologies LLC

11. Individual Rights for European Economic Area Residents under GDPR (General Data Protection Regulation)

The GDPR regulation provides specific right for individuals (data subjects)
Right of Access
Right to Rectification of Erasure Procedure
Right to Object
Right to Data Portability

**Please contact our Data Protection Officer for more information about these rights**

12. Updates

Solid Access Technologies LLC may amend this policy from time to time. Notification of any material changes will be made via the website. You are entitled to withdraw your consent regarding the collection of your data at any time, as long as such consent is not required to provide you with requested services and products.

13. Data Breach Policy

Solid Access Technologies LLC must notify users of data breaches, either internal or external, per legal requirements. Email notification will be made within 72 hours if the breach involves sensitive personal data. Additionally, users will be notified via email when the breach is resolved.

Detailed Description of How We Collect, Use and Store Data Information About You

Why you collect information about me? Which information you collect about me? Why you are legally allowed to collect my information? Which provisions of GDPR and other laws apply? How long do you keep information about me?
Virtual currency purchasing and payment processing collection platform administration E-mail, password, country, name and surname, address, telephone number, cryptocurrency address, bank account number, account number of money withdrawal platform, transaction amount, transaction currency, transaction time, address of the sender of the transaction, address of the payee of the transaction, ID number, ID copy, photo of you, data provided in business registration certificate, data provided in the document of business address proof Bank Secrecy Act
GDPR
FCRA
PIPEDA
CCPA
Contact the Data Privacy Officer
Prevention of Money Laundering and Terrorist Financing Name and surname, personal code, date of birth, nationality, country of residence for tax purposes, country, postal code, address, telephone number, e-mail, position, workplace city and state, sources of funds, states from which funds are received and transferred, planned turnover of services, services that use or plan to use, signature, risk level, name and surname of the manager, personal code of the manager, nationality of the manager, signature of the representative, name and surname of the representative, personal code of the representative, data of birth of the representative, the basis of representation, nationality of the representative, country of residence for tax purposes of the representative, representative country, representative postal code, representative country, postal code of the representative, address of the representative, telephone number of the representative, e-mail of the representative, position of the representative, workplace city and state of the representative, risk level of the representative. Bank Secrecy Act
GDPR
FCRA
CCPA
PIPEDA
Contact the Data Privacy Officer
Direct marketing Name and surname, e-mail, telephone number CCPA
GDPR
PIPEDA
Contact the Data Privacy Officer
Customer service E-mail address, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, your name and (or) surname provided in your inquiry, reply to your inquiry, information provided by you Bank Secrecy Act
GDPR
CCPA
PIPEDA
Contact the Data Privacy Officer
Website security Internet protocol address (IP), user agent, referrer url, date and time of website visiting Bank Secrecy Act
GDPR
CCPA
PIPEDA
Contact the Data Privacy Officer